We offer a 100% guarantee – if we can't recover your data then you don’t pay a cent!
Altitude Information Systems is an ACCPAC International Certified Database Repair Centre. We give your database repair top priority to ensure the fastest turn around possible. We have the latest technology available which allows us to offer a normal turnaround time of 24 hours or less so you do not lose valuable processing time while your database is being repaired. Wherever you are in the world we can assist you with your database repair needs.
If you are having issues with your data and restoring from a backup is not an option then we can assist you. We are able to repair any current version of ACCPAC Plus or ACCPAC Advantage Series, plus most major add-on software programs.
To assist you better and ensure that you do require a database repair you first need to perform a Data Integrity Check (D.I.C.). Please choose from the following to obtain instructions on how to run a D.I.C. for your ACCPAC program:
ACCPAC Plus
ACCPAC Advantage Series
If you wish to send us your data for repair please call us at (604) 598-8480 to make arrangements. We will send you detailed instructions on uploading your data to our secure upload site. Once we have repaired your data we will notify you by your preferred method, phone or email. Once payment has been made your data files will be placed on our secure download site and you will be emailed a Login name and password to gain access to your data.
If you have any questions or require any assistance please contact our Help Desk at (604) 598-8480 and we will be happy to assist you.
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